Payments
Setting Up Entry Fees and Stripe Payouts
How to enable an entry fee in Skedge, connect a Stripe payout account, and understand when collected entry fees are paid out to organizers.
Charging an entry fee turns a casual session into a sustainable one and removes the awkward cash-at-the-net moment. Skedge collects fees in-app when players join and pays you out to a connected Stripe account. This guide covers enabling a fee and understanding payout timing.
How collection works
When you set an entry fee, every player pays inside the app as part of joining your event. Skedge handles the collection so you are not chasing transfers or holding cash. The money is paid out to the Stripe account you connect — Stripe is the payout rail, so connecting it once is what links your events to your bank. For the broader picture of pricing and cash flow, read collecting entry fees and payouts.
Enable a fee and connect Stripe
Open the event's payment settings
While creating an event (or editing one still in DRAFT), find the entry fee option. Setting the fee before you publish keeps every player on the same terms.
Set the entry amount
Enter the price players pay to join. Keep it clear and round where sensible so the displayed amount is unambiguous. Price it to cover your court time and any processing — see pricing your americano or league for guidance.
Connect your Stripe payout account
Follow the prompt to connect a Stripe account. This is a one-time setup: Stripe verifies your details, and afterward the same account is reused for every future event. You cannot collect fees until this is connected.
Publish the event
Once the fee is set and Stripe is connected, publish. Players now pay the entry fee in-app as they join with their phone number and one-time code.
Track joins and collected fees
As players join, your roster and collected total update in the app so you always know who has paid and how full the event is.
When payouts happen
Skedge collects entry fees as players join and pays out to your connected Stripe account after the event, once the funds have settled. The exact arrival time depends on Stripe's standard settlement process for your account and region — Skedge does not hold funds beyond what settlement requires. Plan your own expenses (court hire, prizes) around "after the event and once settled" rather than expecting same-day cash.
Connect Stripe early
Connect your Stripe account well before your first paid event. Verification can take time, and you cannot publish a paid event without a connected payout account. Doing it early avoids a last-minute scramble on the day registration opens.
Pricing the fee sensibly
Set the entry price to cover your real costs: court rental, balls, any prize pool, and standard payment processing that applies to online collection. Skedge does not invent or hide percentages — what you set is what players see — so build your margin into the number deliberately. If a session consistently runs at a loss, raise the fee for the next event rather than absorbing it.
Avoid changing price after going LIVE
Players who already joined paid the original amount. Changing the entry fee on a LIVE event creates uneven terms across your roster and confuses players. Decide pricing before you publish, and only adjust on future events.
Refunds and cancellations
Refunds in Skedge are organizer-only: a player who cannot attend asks you directly, and you issue the refund from the app. There is no player self-serve refund button by design — it keeps you in control of your roster and money. The full process, including event cancellation and how that interacts with payouts, is covered in refunds, cancellations and payout timing.
Next steps
With fees and Stripe configured, you are ready to publish a paid event — start from creating your first americano or head straight to get started to set one up.
Frequently asked questions
- How do I charge an entry fee for my event in Skedge?
- When creating or editing an event, enable the entry fee and set the amount. You must connect a Stripe payout account so Skedge can collect fees in-app and pay you out. Players pay when they join.
- Do I need a Stripe account to collect entry fees?
- Yes. Connecting a Stripe payout account is how Skedge sends your collected entry fees to your bank. You connect it once from the app, then reuse it across future events.
- When do I get paid?
- Skedge collects entry fees as players join and pays out to your connected account after the event once funds have settled. Exact timing depends on Stripe's settlement process for your account and region.
- Can I add an entry fee after I publish the event?
- It is best to set the fee before publishing so every player pays on the same terms. If you need to change pricing after going LIVE, do it carefully — players who already joined paid the original amount.
- Are there fees on top of the entry fee?
- Skedge handles collection and payout, and standard payment processing applies to any online collection. Set your entry price with that in mind. Keep your displayed price clear so players know what they are paying.
- How do refunds work if someone cannot make it?
- Refunds are organizer-controlled. A player who cannot attend asks you, and you issue the refund — there is no player self-serve refund. See the refunds and payout timing guide for the full process.
Keep reading
Refunds, Cancellations and Payout Timing
How organizer-issued refunds work in Skedge, how to cancel an event, and when entry-fee payouts reach the organizer after an event settles.
Creating Your First Americano in Skedge
Step-by-step guide to creating your first americano in Skedge: set players, courts, scoring, an optional entry fee, then publish and share the code.
Managing Scores, Tiebreaks and Corrections
How organizers enter and edit scores in Skedge, how standings and tiebreaks resolve, how to fix a wrong score, and what players see live.